Legal
Privacy Policy
Last updated: September 15, 2026
This Privacy Policy describes how Reid's Storage LLC collects, uses, and protects your personal information when you use our website, request information, schedule a tour, rent a space, or communicate with us.
Information we collect
We collect information you provide directly, such as your name, phone number, email address, mailing address, vehicle details, and payment information when you inquire, tour, rent, or sign a lease.
We also collect technical information automatically, including your IP address, browser type, device information, and pages visited, through cookies and similar technologies.
How we use your information
We use your information to respond to inquiries, schedule tours, process rentals and payments, communicate about your account, send service-related messages, improve our website, and comply with legal obligations.
We do not sell your personal information to third parties for marketing purposes.
Text messaging and SMS terms
By providing your mobile phone number, you consent to receive text messages from us regarding your inquiry, rental, account, or service updates. Message frequency varies based on your account activity and may include appointment reminders, payment notices, and facility updates.
You can opt out of promotional or non-essential text messages at any time by replying STOP. For help, reply HELP. Message and data rates may apply based on your mobile carrier plan.
Carriers are not liable for delayed or undelivered messages. We use Twilio and similar service providers to deliver messages; your information is shared with them only as needed to send communications you have requested or authorized.
Information sharing
We may share your information with service providers who help us operate our business, such as payment processors, email and SMS delivery services, document signing providers, and cloud hosting services. These providers are contractually limited to using your information only for the services they perform for us.
We may also disclose information when required by law, to protect our rights, or in connection with a business transfer.
Data security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
Your choices
You may update or correct your account information by contacting us. You may opt out of marketing emails by following the unsubscribe link in those messages. You may opt out of text messages by replying STOP.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
Contact us
If you have questions about this Privacy Policy or our privacy practices, contact us at hello@reidsstorage.com or (563) 726-1596.
Mailing address: 6533 W. Kimberly Rd., Davenport, IA 52806.
Questions about your data?
Reach out and we will be happy to explain how we handle your information.